Reliable Solutions for your Business

Your website is in safe hands when hosted with us, leaving you to run your business.

Terms of Service

The use of services from HalfDollarHosting Ltd. (hereafter referred to as "HalfDollarHosting") constitutes an agreement to these terms. ( "HalfDollarHosting", "The Company", "We", "Us", and "Our") agrees to provide services to the Customer, subject to the following Terms of Service (TOS) and Acceptable Use Policy (AUP). "You" means the person or company who is using our service(s) or product(s).

Any violations of the Terms of Service will waive the refund policy and the "30 Day Money Back Guarantee".

Term: Customer agrees to a billing cycle to billing cycle contract term for services unless otherwise agreed to in writing. The billing cycle to billing cycle contract for services is automatically renewed at the end of each billing cycle in perpetuity subject to cancellation by the Customer.

1.Payments and Fees
2.Invoices and Due Dates
3.Price Changes
4.Cancellations
5.Notification of Violation
6.Suspension/Termination
7.Spam and Unsolicited Commercial Email (UCE)
8.Responsibility for Account Content & Use
9.30 Day Money Back Guarantee
10.Credit
11.Account/Server Setup
12.Reseller/Reselling Responsibility
13.Dedicated Servers
14.Virtual Private Servers
15.Software and Services
16.SSH/Shell Access
17.Security
18.Disk Usage and Inode Limits
19.System and Network Resource Usage
20.Service Level Agreement
21.Downtime
22.Backup and Data Loss
23.Migration Service
24.Refusal of Service
25.Force Majeure
26.No Warranties
27.Arbitration
28.Indemnification
29.Disclaimer
30.Revisions to Terms of Service


1. Payments and Fees

Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month's service. Customer agrees that The Company/Credit Card/Paypal automatically charges customer’s credit card, check or Paypal account every month.

You are obligated to pay for your account even if you do not use it. Because we have provided you with usernames, passwords, DNS entries, an IP address, and other server/network resources, you have the ability to use your account. You are still obligated to pay for the account, even if it is not used. Even an unused account uses valuable system resources that could be used for other customers.


Monthly Service Fees: Fees for service(s) ordered by the Customer shall begin on the date of the initial order and that date shall serve as the monthly anniversary date for all future invoices including one time fees, upgrades, additional services, cancellations and service credits. Fees are due in advance of the monthly service cycle, and will be billed on the anniversary date of each month.

Upgrade Fees: Upgrades ordered on the billing anniversary date will be billed for a full month service and will continue each month on the anniversary date. Upgrades ordered after the normal anniversary billing date will be pro-rated to the next anniversary date and billed as a one time pro-rata charge. Future charges will appear as full monthly fees added to your existing anniversary billing date.

Additional Service Fees: Additional services ordered on the billing anniversary date will be billed for the full month service and will continue each month on the anniversary date. Additional services ordered after the normal anniversary billing date will be pro-rated to the next anniversary date and billed as a one time pro-rata charge. Future charges will appear as full monthly fees added to your existing anniversary billing date.

One Time Fees: One time fees, such as setup fees, administrative fees, bandwidth overages and late fees are due and payable at the time they are incurred, and agreed upon in writing or via ticket with approval.

Late Fees: Clients have the option to pay an invoice at any time by logging into the Client Portal and submitting a payment. An invoice that is not paid by the due date is automatically marked overdue in the system. If an invoice is overdue by more than 7 days (the grace period), the account is automatically suspended and a $15.00 late fee is added to the account. To reactivate an account that is suspended for failure to submit a payment within the grace period, a payment for the original invoiced amount plus $15.00 must be submitted to HalfDollarHosting.

It is the customer's responsibility to notify our sales team via email at sales@HalfDollarHosting.com after paying for a domain renewal and to ensure the email is received and acted upon. Domain renewal notices and invoices are provided as a courtesy reminder and HalfDollarHosting cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain's renewal.

Subsequently, domain renewals are billed and renewed 30 days before the renew date. It is the customer's responsibility to notify our sales team via email at sales@HalfDollarHosting.com for any domain registration cancellation. No refunds can be given, once a domain is renewed. All domain registrations, and renewals are final.

HalfDollarHosting cannot be held liable if a domain transfer fails to perform as intended. We in no way guarantee the success or failure of domain transfers.

Failure to Pay:


HalfDollarHosting may temporarily deny service or terminate this Agreement upon the failure of the customer to pay charges when due. Such termination or denial will not relieve subscriber of responsibility for the payment of all accrued charges. Service will be interrupted on accounts that reach 5 days past due.

WARNING: We reserve the right to report your unpaid balance to credit reporting agencies. Unpaid invoices may affect your credit rating.




2. Invoices and Due Dates 
HalfDollarHosting generates and sends all invoices 7 days in advance of the due date. You have 7 days pay payments and fees. You are responsible to pay any payments and fees by due date.

All records of the Email Invoices, Reminders to Pay and Notice regarding suspension will be visible under the "My Emails" link in your Client Portal. This serves as a record that our system did in fact notify you of the notices.

•7 days before the due date
We generate and send all invoices.
•2 days before the due date
We send unpaid invoice reminder emails
1 day before the due date
We will attempt to charge the card on file.
•1 day after the due date
We send an overdue invoice reminder email.
•2 days after the due date
We send an overdue invoice reminder email.
•3 days after the due date
We send an overdue invoice reminder email.

• 5 days after the due date
Suspension of your hosting account. An email notice regarding the suspension will be sent out.
•15 Days after the due date
The account/service is terminated and all data is removed from our servers. We cannot offer any backup of your service once it is removed.

HalfDollarHosting will not be responsible for any damages your business may suffer because of your failure to make payment. HalfDollarHosting makes no warranties of any kind, expressed or implied, for the services we provide.




3. Price Changes 
The amount you pay for hosting will never increase from the date of purchase. However, we reserve the right to change prices listed on HalfDollarHosting.com, and the right to increase or decrease the amount of resources given to plans at any time.




4. Cancellations 
All Shared, Business, Reseller and VPS Hosting services require a 72 hour notice before the due date of the next invoice in order to cancel service.
All Dedicated Hosting services require a 7 day notice before the due date of the next invoice in order to cancel service.

All Cancellations must be made using our Service Cancellation Request Form. This form can be found by visiting http://cancel.HalfDollarHosting.com/ in any browser. Any missing information may delay the cancellation of your account. HalfDollarHosting will not be responsible for additional charges made if data is missing. All requests are manually reviewed and processed by our staff. If any of the above verification information does not match your account records, we will contact you via email to confirm the correct details. Your account is not cancelled until you receive an email from a member of our staff (not an automated reply) confirming that your account cancellation was completed.

If you have a past-due balance on your account at the time the account is closed (either by your request or due to non-payment), the remaining balance must be paid within 30 days of when the account is closed. If we do not receive payment on the remaining balance in that time, we will begin efforts to collect any fees owed. We apply a $20.00 collection fee to cover our costs in attempting to collect your debt. If our internal collection efforts fail, we reserve the right to turn the account over to a third party (either a collections agency or an attorney) for further action.

WARNING: We reserve the right to report your unpaid balance to credit reporting agencies. Unpaid invoices may effect your credit rating.




5. Notification of Violation 
HalfDollarHosting is under no duty to look at each customer's or user's activities to determine if a violation of the TOS/AUP has occurred, nor do we assume any responsibility through our TOS/AUP to monitor or police Internet-related activities.





6. Suspension/Termination

HalfDollarHosting reserves the right to cancel your account at any time with or without notice.
Your Service may be suspended / terminated by HalfDollarHosting under the following circumstances (non-exclusive list): •Failure to Pay Payments and Fees
•Violation of the Terms of Service
•Any issue that may affect negatively our customers or system resources

Any service violation will require a mandatory $25 Administrative Fee be paid in order to restore the account to active status. The Administrative Fee must be paid in order to retrieve a backup of the affected account.

Any abuse of our staff in any medium or format will result in the suspension or termination of your services.





7. Spam and Unsolicited Commercial Email (UCE)

HalfDollarHosting has a zero tolerance policy on Spam, Junk E-mail or UCE. Spam, Junk-mail and UCE are defined as the sending of the same, or substantially similar, unsolicited electronic mail messages, whether commercial or not, to more than one recipient. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. UCE also includes e-mail with forged headers, compromised mail server relays, and false contact information. This prohibition extends to the sending of unsolicited mass mailings from another service, which in any way implicates the use of HalfDollarHosting whether or not the message actually originated from our network.

HalfDollarHosting's mass mailing rules also apply to mailing lists, list serves, or mailing services you may contract with. The policy is stated as follows: An acceptable mailing list will be focused at a targeted audience that has voluntarily signed up for your e-mail information or that has made their e-mail addresses available for distribution of information from you. The list must also allow for automatic removal by all end Customers with non-distribution in the future.

If your actions have caused HalfDollarHosting mail servers or HalfDollarHosting IP address ranges to be placed on blackhole lists and other mail filtering software systems used by companies on the internet, you will be assessed a $100 charge to your account and $30 per hour for administrative charges incurred to remove and protect mail servers and IP ranges.
Violation of the above terms will result in one or all of the following: •A warning via email or phone.
•Removal of DNS for the advertised / originating site
•Immediate disconnection of service with no re-activation
•$50 fee assessed to your account for violation





8. Responsibility for Account Content & Use

All services provided by HalfDollarHosting may only be used for lawful purposes. The laws of the UK apply.

The customer agrees to indemnify and hold harmless HalfDollarHosting from any claims resulting from the use of our services.

Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. If you believe that your copyright or trademark is being infringed upon, please email abuse@HalfDollarHosting.com with a valid DMCA complaint. If the request is of a licensing issue, we may require further documentation.

Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account. Please do not take backups of your backups. Any additional cPanel backups in your account may be deleted at our discretion. Therefore please take your backups, download them to your computer and remove them from your account.
HalfDollarHosting does not allow any of the following content to be hosted: 1.Illegal Material - This includes copyrighted works, commercial audio, video, or music files, virus/software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems and any material in violation of any Federal, State or Local regulation.
2.Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right Material - Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.
3.IRC Bots/IRC related Material
4.Pirated Software/Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.
5.Proxy Scripts/Proxy related/Anonymizers Material
6.Image hosting only sites that do not host an actual domain name.
7.High-Yield Interest Programs (HYIP), Bank Debentures, Bank Debenture Trading Programs, and Prime Banks Programs, lottery sites, and muds / rpg's Material.
8.Other Material - Any material we feel to be abusive, harmful or could harm service operation and/or harm other internet users. The designation of "abusive" is left entirely to the discretion of HalfDollarHosting. All rights reserved.

We reserve the right to refuse service to anyone. Any material that in our judgment is obscene or threatening is prohibited and will be removed from our servers with or without notice.

Failure to respond to an email from our abuse department within 48 hours may result in the suspension or termination of your services.

Sites hosted on HalfDollarHosting's service(s) are regulated only by U.S. law. Given this fact, and pursuant to Section 230(c) of the Communications Decency Act, we do not remove allegedly defamatory material from domains hosted on our service(s). The only exception to this rule is if the material has been found to be defamatory by a court, as evidenced by a court order. HalfDollarHosting is not in a position to investigate and validate or invalidate the veracity of individual defamation claims, which is why we rely on the legal system and courts to determine whether or not material is indeed considered defamatory. In any case in which a court order indicates material is defamatory, libelous, or slanderous in nature; we will disable access to the material. Similarly, in any case in which a US Court has placed an injunction against specified content or material; we will comply and remove or disable access to the material in question.

HalfDollarHosting may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

HalfDollarHosting does not currently have any Safe Harbour provisions and therefore the customer assumes any and all liability for damages or legal repercussions related to the content of your account with HalfDollarHosting

The language of Section 230(c) of the Communications Decency Act fundamentally states that Internet services providers like HalfDollarHosting and many of HalfDollarHosting's other webhosting services and brands are republishers and not the publisher of content. We reserver right to review or use your coding on our vps servers. Our service merely provides a hosting platform and space on which to host content, and any creation or publication of content on our services is the sole responsibility of the third-party user which creates or publishes the content. Therefore, HalfDollarHosting should not be held liable for any allegedly defamatory, offensive or harassing content published on sites hosted under HalfDollarHosting's webhosting service(s).

If you are in doubt regarding the acceptability of your site or service, please contact us and we will be happy to assist you.

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita).

Any site found hosting or linking to child pornography will be suspended immediately without notice.

Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.

Direct customers: Your services will be terminated with or without notice.

Violations will be reported to the appropriate law enforcement agency.





9. 30 Day Money Back Guarantee

HalfDollarHosting provides a "30 Day Money Back Guarantee". If you are not satisfied with our service and wish to cancel the service within the first 45 days, we will issue you a full refund of your original purchase price. This "30 Day Money Back Guarantee" only applies to HalfDollarHosting's Linux & Windows Web Hosting, VPS Hosting, and Reseller Hosting Products. Payments for "Hybrid Servers", "Dedicated Servers", "One-Time Services", "Extra Options", "Upgrades", "Addons", "Domain Names", " Software Licenses", "SSL Certificates", "Administrative Fees", and any setup fees cannot be refunded under any circumstances.Your "30 Day Money Back Guarantee" refund can only be issued to your original payment source.

Violations of the Terms of Service will waive the "30 Day Money Back Guarantee".

We issue full refunds under our Money Back Guarantee however certain products and services cannot be refunded. Any refund requests will automatically minus the cost of those products and services as details below:
1.If the client receives a free domain name on any of our hosting services. An amount of $12.99 will be deducted from any refund request and the client will retain full rights, access and onwership to their domain. The client retains the right to transfer the domain name elsewhere and/or renew the domain name with HalfDollarHosting.
2.Any refund requests on our VPS Hosting service will minus the non-refundable cost of the cPanel license currently valued at $15.00 per month. If the client requests a refund for a VPS beyond 30 days but not after 45 days from the signup date, an additional cost of $15.00 for the second month will be deducted from the cost of the refund. Additionally, if the client ordered Softaculous or LiteSpeed at or after the time of the initial order, the costs associated with these addons will also be deducted from the total refund amount.
3.Any clients who requested a Free SSL Certificate agrees to a $24.99 deduction on any refund request. The client will retain full control of the SSL Certificate and have full ability to reissue the certificate by visiting www.rapidssl.com and clicking the "Reissue SSL" link on the front page. The certificate will expire after 1 year from the time it was issued.
4.If the client requested a Free Reseller Template, the client agrees to void his or her ability to receive any refund under our "30 Day Money Back Guarantee".
5.If the costs deducted from any refund amount as specified in 1-4 exceed the total cost of the service applicable for a refund, no refund will be provided.

Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us. Any additional products added or upgraded on an existing account will not be eligible for a refund, only the first product ordered is eligible for a refund within our 30 Day Money Back Guarantee.

All overcharges or billing disputes must be reported within 30 days from the time the dispute occurred. If you file a dispute or chargeback with PayPal or your credit card issuer we reserve the right to dispute the charge and cancel your account, offering no refunds. We are a fair company and issue full refunds under our "30 Day Money Back Guarantee". If you file a PayPal Dispute before attempting to contact us to receive the refund we will ask you to close the dispute and cooperate with us in order to receive a refund. If you ignore our request to close the PayPal Dispute and PayPal decides in favor of HalfDollarHosting, we will in turn not issue a refund when the funds are returned to our account.





10. Credit

Any credit from HalfDollarHosting can only be used towards your hosting service fee with HalfDollarHosting. Any credit from HalfDollarHosting cannot be refunded to your credit card, Paypal, or bank account.

Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account. Any duplicate payments made via PayPal will automatically be applied as credit to your account. The client retains the right to request a refund for the duplicate payment within 10 days of the transaction date. If you require assistance with this provision, please contact sales@HalfDollarHosting.com.





11. Account/Server Setup

We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with HalfDollarHosting, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. HalfDollarHosting is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.





12. Reseller/Reselling Responsibility

Reselling is allowed on our Reseller Hosting Packages. Subletting/Reselling of space is strictly prohibited on Shared and Business Hosting Packages. Shared and Business Hosting Accounts that sublet/resell their web space/domains/sub-domains will be subject to immediate suspension or termination.

Resellers are responsible for providing all support to their clients directly while HalfDollarHosting will provide support directly to you. If a reseller’s client contacts us, HalfDollarHosting reserves the right to place the client account on hold until the reseller can assume their responsibility for their clients. All support requests must be made by the reseller on their client’s behalf for security purpose. Resellers are also responsible for the conduct of their clients and by agreeing with this TOS/AUP, agree that their clients will adhere to the AUP/TOS. Resellers should make their perspective clients aware of the TOS/AUP and the consequences for violation. HalfDollarHosting will hold the reseller responsible for any of their clients actions that violate the law or the TOS/AUP.
All the packages in the reseller whm is counted towards disk usage that we provide you. For example 5 gb disk space means for all account even you can create unlimited package.
The offering of "free hosting" services through our Reseller Hosting is prohibited and will be cause for termination.





13. Dedicated Servers

HalfDollarHosting reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. HalfDollarHosting reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated Servers are NOT Applicable for refunds under any circumstance.

Dedicated servers are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups on that secondary drive and/or use a third party backup service. If you are requesting a secondary drive to retain backups it is your responsibility to ensure that backups are enabled on your server. You can do this by logging into WHM and clicking the "Configure Backup" link. We highly recommend you maintain your own backups and as per Provisions #22 and #26, we cannot be held liable for any loss of data.

Failure to respond to email from our abuse department within 24 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via support ticket/email and will have a response within 24 hours.

A Dedicated Server account may not:
1.Run any software that interfaces with an IRC (Internet Relay Chat) network.
2.Run any BitTorrent application, tracker, or client.
3.Participate in any file-sharing/peer-to-peer activities.
4.Use an Open/Public proxy, or utilize a proxy to access illegal/malicious content.





14. Virtual Private Servers & Hybrid packages

An Individual VPS Hosting account may not:
1.Exceed a 15 minute load average greater than two (2) times the amount of CPU cores given.
2.Run any software that interfaces with an IRC (Internet Relay Chat) network.
3.Run any BitTorrent application, tracker, or client.
4.Participate in any file-sharing/peer-to-peer activities.
5.Use an Open/Public proxy, or utilize a proxy to access illegal/malicious content.
6.Use I/O intensive applications which adversely affect normal server operations.


Failure to respond to email from our abuse department within 24 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via support ticket/email and will have a response within 24 hours.

HalfDollarHosting performs backups on our VPS Hosting service as courtesy to help protect against data loss. The backups performed on all our servers are in no way guaranteed. Backup restoration is for emergency circumstances only.
You agree that all delivered images on VPS are from public release are you are obligated to secure it additionaly, no data or financial loss will be compensated upon hacked or breached server. Our obligation is to manage your image.
Even fully manages service includes security patches on your software but only upon your request. All potential breaches and problems should be handeled by client accordingly and its not responsability of HalfDollarHosting.
You are advised to backup all of your own files to your local drive or a third party backup service. HalfDollarHosting is NOT responsible for lost data, time, income or any other resource due to faulty or non-existent backups.
You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on HalfDollarHosting servers, for more information please refer to provisions #22 and #26.





15. Software and Services

Some commercial software is included with HalfDollarHosting hosting services. The user may use the software license exclusively only while utilizing HalfDollarHosting hosting services.

HalfDollarHosting offers a free script installation service. This service must be requested by filling out our Script Installation Form. We have the right to deny script installations and/or charge administrative fees if extra attention is required to install the script as deemed necessary by our staff. Our service is not applicable to websites and/or clients that are not directly billed through us. For example, if you have a reseller account, our service is not applicable to clients of that reseller.





16. SSH/Shell Access

By default, HalfDollarHosting does not provide SSH/shell access to our shared/reseller hosting customers. SSH/shell access may be requested by filling out our SSH Access Request Form. This request must be accompanied by government/organization issued photo identification (ID), bank statement or a utility bill, verified billing address, as well as a legitimate reason for needing shell access.

SSH Access is charged as an additional fee of $5 a month.

HalfDollarHosting is not required under any circumstance to provide SSH/shell access to its clients and reserves the right to suspend or terminate shell access at any time, especially in the case of violation of the Terms of Service. In the case that a client is found using SSH/shell access in any way that violates the Terms of Service, the client’s account will be terminated immediately without refund. HalfDollarHosting only allows SSH/shell access on the reseller hosting client’s main WHM domain and the web hosting client’s main domain. The client will be held responsible for any and all damages resulting from the use of the shell account, whether it was caused by the client or somebody else who accessed the shell account.





17. Security

You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest, or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach the security of another account or attempt to gain unauthorized access to another network or server.

Your password provides access to your account. It is your responsibility to keep your password secure. Sharing your password and account access with unauthorized users is prohibited. You should take care to prevent others from using your account since you will be held responsible for such use.

Attempting to obtain another user's account password is strictly prohibited, and may result in termination of service.

You must adopt adequate security measures to prevent or minimize unauthorized use of your account. You may not attempt to circumvent user authentication or the security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools and network probing tools.

You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

Users who violate systems or network security may incur criminal or civil liability. HalfDollarHosting will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.





18. Disk Usage and Inode Limits

You are also allocated disk space allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount of disk space we will notify you by email to the address entered during the ordering process. You must respond and resolve the exceeded disk space within 48 hours, either by removing files until your disk space allocation is no longer exceeded or by purchasing additional disk space. Failure to do so will cause your account to be suspended.

We assign an Inode limit to our shared, hybrid/business and reseller hosting services. The use of more than 75,000 inodes account may potentially result in a warning first, and if no action is taken future suspension. Every file (a webpage, image file, email, etc) on your account uses up 1 inode. Hybrid accounts have limits of Spark 125.000, Thunder 200.000, Storm 300.000. Reseller account have limits for 75.000 on each cPanel and total of 500.000 on all accounts - after that upgrade to VPS is required.

Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes seems to be due to users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in: :fail: No such user here.





19. System and Network Resource Usage
An Individual Shared, Business or Reseller Hosting account may not: 1.Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
2.Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
3.Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
4.Run any software that interfaces with an IRC (Internet Relay Chat) network.
5.Run any BitTorrent application, tracker, or client.
6.Run any type of web spider or indexer (including Google Cash / AdSpy)
7.Participate in any file-sharing/peer-to-peer activities
8.Run any gaming servers such as Counter-Strike, Half-Life, Battlefield 1492, etc.
9.Run cron entries with intervals of less than 15 minutes.
10.When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php")

HalfDollarHosting hosting accounts operate on shared resources. Excessive use or abuse of these shared system and network resources by one customer may have a negative impact on all other customers. HalfDollarHosting reserves the right to suspend or terminate any hosting account deemed to adversely affect server performance or network integrity.





20. Service Level Agreement

Shared, Business, Reseller Hosting Uptime SLA

HalfDollarHosting endeavors to have network connectivity available for HTTP access by third parties 99.9% of each month ("Web Site Availability"). In the event that there is no Web Site Availability, you may receive one month of credit on your account. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. Acceptable justification can be made by submitting a support ticket while the downtime is occurring or using our UptimeStat.com monitoring service. Approval of the credit is provided at the discretion of HalfDollarHosting employees and is dependent upon the justification provided. To request a credit, please contact management@HalfDollarHosting.comwith justification. All requests must be made in writing via email. Credits shall not be provided in the event that there is no Web Site Availability resulting from (i) scheduled maintenance, (ii) Customer behavior or the performance or failure of Customer applications, or (iii) circumstances beyond HalfDollarHosting's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services (including DNS propagation). Uptime guarantees only apply to Shared, Business, Reseller Hosting solutions.

Only the base cost of the hosting plan will be credited to the account. The cost of any addon products or additional services associated with the hosting service will not be credited for.

VPS / Hybrid Node Uptime SLA

In the event that a VPS or Hybrid hardware node does not experience 99.9% uptime in a given month, you are eligible for a prorated credit for the amount of time that the VPS or Hybrid node was down for.

Any scheduled downtime of the VPS/Hybrid node for hardware or software maintenance will not apply towards this downtime calculation. The SLA does not apply to any software or services running inside Client's server, nor to the Client's server directly. It is only for downtime caused by issues with the hardware node itself. The SLA does not apply in any situation which the downtime was caused or could have been prevented by the Client. For example, if a VPS hardware node is down because of a filesystem check (fsck) causing a client's VPS to be offline, the SLA would apply. If a client shuts down their own VPS or misconfigures it to be offline, the SLA would not apply. If the hardware node is online and functioning properly then the SLA will not apply in any case. Approval of the credit is provided at the discretion of HalfDollarHosting employees and is dependent upon the justification provided.

Only the base cost of the server itself will be credited to the account. The cost of any addon products or additional services associated with the hosting service will not be credited for.

Dedicated Server Network Uptime SLA

HalfDollarHosting guarantees network availability for our public Internet network to be 99.9%. In the event that our network does not experience 99.9% network uptime in a given month, HalfDollarHosting will refund 5% of the customer's monthly service fees for those Dedicated Servers affected, for each 30 minutes of network downtime experienced up to 100% of the monthly service fees for those servers affected. Approval of the credit is provided at the discretion of HalfDollarHosting employees and is dependent upon the justification provided.

Only the cost of the base cost of the server itself will be credited to the account. The cost of any addon products or additional services associated with the hosting service will not be credited for.






21. Downtime

Downtime is defined as any HalfDollarHosting scheduled interruption of Services, for the purpose of network upgrades, or replacement of any equipment in order to provide for you better service. Scheduled downtime occurs during notified downtime periods, with as much advance warning as possible via e-mail with a minimum of 24 hours notice.





22. Backup and Data Loss

As a courtesy, HalfDollarHosting performs backups for our Shared, Business, and Reseller service to help protect against data loss. The backups performed on all our servers are in no way guaranteed. Backup restoration is for emergency circumstances only. You are advised to backup all of your own files to your local drive. HalfDollarHosting is NOT responsible for lost data, time, income or any other resource due to faulty or non-existent backups. We recommend that you use a third party provider to setup automated backups. We recommend ServerSync who will setup third-party automated backups on your account. We do not backup any files that exceed 100MB in size.

Any and all backup services provided by HalfDollarHosting, whether paid or not, are offered with no warranty or guarantee of their date, accuracy, and integrity. The Customer agrees to maintain a backup of their data at all times on equipment not maintained by HalfDollarHosting, or its affiliates. Should the Customer fail to retain a backup of their data during an instance of data loss or corruption, and HalfDollarHosting does not hold a recent or valid copy, the Customer agrees to not hold HalfDollarHosting liable, as defined in the section "No Warranties".





23. Migration Service

When ordering one of HalfDollarHosting's hosting services, we provide to you our free migration service for the first 10 accounts. After the first 10 accounts we charge $1 per account that is transferred over. Additionally, if the account exceeds 10GB in size, we will require the payment of a $25 administrative fee before the transfer starts. This migration must be done from a cPanel, Ensim or Plesk account to a cPanel account. This cannot be done for an individual site (addon domain) under a cPanel account to a new cPanel account.

Due to the different versions of Control Panels and any other circumstances, migrated accounts or sites may not work properly. It is your responsibility to resolve an issue or submit a support ticket to our staff to look at it. However, we have no guarantee on our migration service and we are not responsible for ensuring that migrated accounts or sites work properly.

HalfDollarHosting will not be responsible for any damages your business may suffer because of the failure of the migration service. HalfDollarHosting makes no warranties of any kind, expressed or implied, for services we provide.

We offer a free migration for the first 10 cPanel accounts. Beyond 10 acounts we charge $1 per hosting account. If an account exceeds 10GB in size we will charge a $25 administrative fee for the transfer. Additionally we do not offer transfers to our Shared, Business or Reseller Hosting service for accounts over 60GB in size; any accounts over 60GB can only be transferred to a VPS or Dedicated Server.

With the exception of the Internal Account Transfers, the free transfer services are available for 30 days from your sign-up date. Transfers outside of the 30 day free period will incur a charge; please contact a member of the billing department with specific details to receive a price quote.





24. Refusal of Service

HalfDollarHosting reserves the right to refuse, cancel, or suspend service at our sole discretion. HalfDollarHosting will not be responsible for any damages your business may suffer because of this circumstance, and HalfDollarHosting makes no warranties of any kind, expressed or implied, for services we provide.





25. Force Majeure

HalfDollarHosting shall not be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond HalfDollarHosting ’s control, including, without limitation, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.





26. No Warranties

HalfDollarHosting makes no warranties or representations of any kind for the services being offered. The services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by HalfDollarHosting or its agents or employees shall create a warranty. HalfDollarHosting provides no warranty that the service will be uninterrupted or error free or that any information, software or other material accessible on the service is free from viruses or other harmful components. Under no circumstances shall HalfDollarHosting be liable for any direct, indirect, special, punitive, or consequential damages that result in any way from your use of or inability to use the service, or for third parties' use of the service to access your Web space, or to access the Internet or any part thereof, or your or any third parties' reliance on or use of information, services, or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance. Client hereby acknowledges that this paragraph shall apply to all contents on all servers.





27. Arbitration

By using any HalfDollarHosting services, you agree to submit to binding arbitration. If any disputes or claims arise against HalfDollarHosting or its subsidiaries, such disputes will be handled by an arbitrator of HalfDollarHosting's choice. An arbitrator from the UK Arbitration Association will be selected. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator's award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. You are also responsible for any and all costs related to such arbitration.





28. Indemnification

Customer agrees that it shall defend, indemnify, save and hold HalfDollarHosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against HalfDollarHosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless HalfDollarHosting against liabilities arising out of (1) any injury to person or property caused by any products sold or otherwise distributed in connection with HalfDollarHosting’s server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to a customer from HalfDollarHosting's server.





29. Disclaimer

HalfDollarHosting will not be responsible for any damages your business may suffer. HalfDollarHosting makes no warranties of any kind, expressed or implied, for services we provide. HalfDollarHosting disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by HalfDollarHosting and its employees.





30. Revisions to Terms of Service

HalfDollarHosting reserves the right to change the Terms of Service at any time, without any form of notice to our clients, non-clients, or the general public. It is the customer's responsibility to check these Terms of Service from time to time for such changes. At all times customers are bound to the terms set forth. In no event shall HalfDollarHosting or its staff's lack of enforcement of these terms constitute a waiver of these terms at any time.
Note: Terms of service are on English language only! If you don't understand or comprehend your obligations please contact your local translation services.

 

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